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Terms and conditions of Innoform Coaching GbR

1. Policies

The following terms and conditions settle the contractual relationship between the participants in seminars, workshops and conferences and the Innoform GbR. Different terms and conditions of the participant shall not be valid.

2. Registration and confirmation

The number of participants is limited. Registrations are considered in the order of receipt. The registration for events can be carried out by internet, mail, fax, e-mail or telephone. The participant receives a confirmation in advance by e-mail with organisational information. The registration becomes effective through the written confirmation of Innoform. The written confirmation of registration including invoice, location plan, program and booking form for a hotel room reservation is sent by mail one week before the event at the latest.

3. Reservation

The participant can reserve a place free of charge. A binding registration has to be made not later than 3 weeks before the event.

4. Limited number of participants

The number of participants per event is often limited. For this reason the registrations is considered in the order of receipt. A waiting list is established for fully booked events, which is also taken into consideration in the order of receipt, if a participant cancels his registration.

5 Payment conditions/participant

The participation fees plus VAT are payable net after receipt of invoice, after 14 days at the latest. If the participant' s payment is overdue, a reminder fee is charged.

6. Vouchers/Inno-Ticket

The purchase of a 5-Inno-Ticket or 15-Inno-Ticket includes the purchase of 5 and 15 vouchers respectively to participate in Innoform events at one' s own option (for each participant and day is one voucher redeemed). The vouchers/tickets are transferable within a company and valid for 2 years. The open vouchers are kept at Innoform. They are not sent to the purchaser. Innoform send an overview of the open vouchers by e-mail once a quarter. In case of registration, Innoform automatically use them.

7 Services

The fees include the costs for the event, seminar files, food and beverage during the event, a two-day event includes the dinner. The fees do not include parking fees, drinks at the bar or minibar as well as accomodation costs.

8. Accommodation

The seminar fees do not include the costs for accommodation. Innoform keeps room contingents to special conditions for the participants in the conference hotel or in a hotel close-by. These contingents are on call and valid up to three weeks before the event. A guaranteed reservation of a room is not given. The participant receives a booking form with the first confirmation by e-mail and with the confirmation by mail. The participant can directly book a room. Innoform recommend to deposit a credit card numer to guarantee a late arrival.

9. Cancellation/changes

In case of a cancellation, it is possible to provide without any fees another participant. Otherwise, Innoform issue a voucher for each event day which can be used for any optional event within 2 years and which is transferable within the company. If the participant does not cancel his registration by the eve, the invoice fees of 50 % are due. The cancellation has to be in writing and is confirmed by Innoform.

10. Event files/certificate of participation/login area (My Innoform)

The seminar participant receives a folder containing the presentations of the speakers. After the event, he receives free access to download the presentations of the speakers in a protected area to the Innoform website. The participant receives his personal login data to login from the first participation on and view all events he participated in since 2008. A certificate of participation is provided after the event in the download area.

11. Cancellation of the event

Innoform reserve the right to cancel an event - e. g. in case of failure of speakers or the lack of participants. Innoform inform the participants in time if the event is cancelled or if changes of the program are necessary. If the event is cancelled, fees already paid are refunded or - if requested - a voucher is issued (see above). Additional claims (e. g . replacement of travel or accommodation costs) are excluded.

12. Liability of limitation of the organiser

Innoform is not liable for any loss or damage to objects brought to the events. The participants are requested not to leave any valuables or important materials in the conference room during breaks. Innoform is not liable for damages to participants' property caused by a third party.

13. Change of the event program

In exceptional cases, it may become necessary to change the event program, the event date, the speakers or the venue. Innoform reserve the rights to do so to a reasonable extent.

14. Copyright

Seminar, workshop or conference files - handed out during an Innoform event - are copyrighted and may not be reproduced or commercially used - neither partially - without the written agreement of Innoform Coaching or the speaker.

15. Data Privacy

See our separate data privacy statement on our website.

16. In-house training

Seminars in our customer' s company or exclusively with groups of our customer are indicated as In-house trainings. These are distributed, developed and settled to special conditions. Innoform initiate the direct contact between speaker and customer to make sure that the contents fulfill the expectations on basis of our standard seminar program. A liability for Innoform does not result from these In-house trainings. 17. Final Clause

If any provision of these terms may be invalid, incomplete or impracticable, this shall not affect the validity of the remaining provisions.

18. Jurisdiction

The contract is subject to German law. Jurisdiction for all claims and legal disputes arising from the contractual relationship is Osnabrück.

October 2015