seminar

Erfolgreich auditieren in der Verpackungsindustrie


Wednesday, 6 / Thursday, 7 March 2019 - Start 9:00

What the materials cover

These presentation materials from the seminar explain how to plan, conduct and follow up quality audits in the packaging industry. They are based on common standards such as IFS, DIN EN ISO 9001 and BRC, with their content examined in the context of packaging manufacturing. Key topics include audit principles, audit preparation, communication techniques and how to handle difficult situations objectively and professionally. The material is aimed at staff from development, packaging technology, quality assurance, laboratory, purchasing and sales, as well as management representatives who carry out or accompany internal and supplier audits. Exercises and case studies support a constructive approach to continuous improvement.

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List of presentations in the files

Inhalt wesentlicher Regelwerke für die Audits
From Norbert Weiß - ISO 9001
BRC (einschließlich HACCP)
DIN 15593

Extent: 59 pages, Size: 2.52 mB, Language: german


Die Erfolgsfaktoren/Auditprinzipien
From Norbert Weiß - DIN EN 19011

Extent: 38 pages, Size: 1.68 mB, Language: german


Planung und Vorbereitung von Audits
From Norbert Weiß - Terminplanung
Checklisten/Fragen vorbereiten
Organisation des Audit
Übung 1: Auditplanung

Extent: 20 pages, Size: 1.23 mB, Language: german


Kommunikationstechniken
From Norbert Weiß - Übung 2: Das Startgespräch

Extent: 23 pages, Size: 1.61 mB, Language: german


Audit-Durchführung
From Norbert Weiß - Wie fange ich an?
Aufzeichnung der Auditergebnisse/Protokollführung
Nachbereitung
Übung: Fragenkatalog

Extent: 41 pages, Size: 1.32 mB, Language: german


Wie überwinde ich schwierige Situationen sachlich und professionell?
From Norbert Weiß - Umgang mit Störenfrieden
Umgang mit Unwilligen
Übung 3: Audit-Durchführung

Extent: 21 pages, Size: 1.45 mB, Language: german


Auswertung und Feedback der Übung 3
From Norbert Weiß - Zusammenfassung und Antworten auf spezielle Fragen aus dem Alltag
Übung Abschlußgespräch

Extent: 26 pages, Size: 1.36 mB, Language: german