What the materials cover

These presentation materials from the seminar explain how to plan and carry out audits in the packaging materials industry. The focus is on the standards IFS, DIN EN ISO 9001 and BRC/IoP, which are considered across standards. Topics include audit principles and key success factors, the content of the relevant standards, audit planning and preparation, communication techniques, and questioning techniques that support constructive further development. A further part addresses how to handle difficult situations objectively and professionally during an audit. The materials are suited to staff from development, packaging technology, quality assurance, laboratory, management representatives, purchasing and sales who conduct or accompany internal or supplier audits.